"The customer service and their product support team are outstanding. Always available, nothing is too much trouble, and everything always gets sorted with a smile and humour."
Phil Donnelly, Wraptextural
Sales Managers
Steve Laundon
– National Sales Manager
Steve is the strategic thinker behind the numbers! Setting out a clear vision for the whole sales team.
Mikaela Bellew
– Sales Manager Internal Sales Outbound
For proactive sales, Mikaela is your woman. Driving a successful team who in her words 'are the best of the best'.
Ian Spence
- Sales Manager Internal Sales Inbound
Ian possesses a deep understanding of the business and our customers, having joined the company over 20 years ago!
Sarah Seymour
– Key Account Manager
Sarah has grown alongside the business as it has expanded and developed, she now looks after our key accounts.
George Howell
– Architectural Project Manager
For George, working at Smiths is about taking pride in supporting others and contributing to their success.
Thomas Hutchinson
– Technical Support Manager
Tommy is our resident technical guru, who always goes the extra mile to support our customers.
External Account Managers
Alison Roberts
Alison enjoys working for a family run business with a personal feel and strives to extend that experience to customers.
Liam Taylor
Liam is proud to work for a family-run business, which truly has a family feel for him!
Ian Richards
Ian has over 25 years of experience in the Signs & Graphics industry, his knowledge is pivotal in providing oustanding product advice.
Lisa Kirkbride
Lisa feels fortunate to represent some of the best brands in the industry, including VION!
Lewis Rogers
Lewis is confident to represent the company, knowing the whole team genuinely cares about delivering successful outcomes for customers.
Bethany Slater
Bethany describes William Smith as a fantastic company with a family atmosphere.
Neil Manning
What sets William Smith apart from the competition, in Neil's view, is our personalised approach to customer care and communication.
Laura Borland
Laura brings over 13 years of experience in the signage and large format industry, helping customers find the right solutions for their projects.
Internal Account Managers
Joanne Slater
For Joanne, working at William Smith represents legacy; she values being part of a respected organisation in the town.
David Duxbury
David values the opportunity to work for a reputable local company and takes pride in contributing to its success.
Jo Tobin
On top of managing customer accounts, Jo is a member of our web chat team, so you may speak with her if you need a little help!
Megan Hepper
Megan considers working at William Smith a great opportunity, appreciating the supportive environment.
Stephanie Evans
Nothing is ever too much trouble for Steph, she’s a huge support to our customers and the wider team.
Michael Stainthorpe
With over two decades in the sign industry and prior experience working with William Smith as a customer, Michael was drawn to join the team by the company’s friendly, family-focused culture.
UK Account Managers
Jemma Green
Jemma describes the company as the best place she has worked and wouldn’t want to be anywhere else.
Jordan Harper
Jordan’s strong focus on customer service, which has earned her the loyalty of many customers over the years.
Rachel Spence
Rachel appreciates the strong values that William Smith upholds, despite an ever-changing world and marketplace.
Aastha Parashar-Taylor
A newbie to the Vinyl industry, Aastha is loving the new challenge of her role and the values we follow at William Smith.
Michael Duffield
Michael is the newest member of the team, bringing with him a wealth of business development experience.
Daisy Powell
Daisy takes pride in delivering high-quality service and striving for the best possible outcomes for our customers. She values William Smith’s family feel, where everyone is always willing to support one another.
Business Development Executives
Irene Morrison
Irene prides herself on always putting herself in the customers' shoes to ensure their needs are met.
Manufacturing Sales Team
Wendy Bailey
– Senior Estimator
Wendy is known for her exceptional customer service and is a fountain of knowledge on all things signage and Chevron Kits.
James Woodthorpe
– Production Co-Ordinator
James, or ‘Woody’ as he’s affectionately known, is responsible for planning in all signage projects with the production team.
Louise Croom
– Sales Estimator
Louise’s knowledge when it comes to Chapter 8 Chevron Kits is what our customers appreciate when requiring assistance.
James Quinn
– Sales Estimator
James (AKA Quinny) always places our company values at the heart of his role to 'make things happen' for his customers.
