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Introducing New South West External Account Manager

We would like to give a warm, William Smith welcome to our new South West External Account Manager, Becky Palmer.


What Becky's New External Account Manager Role Will Include

With a background in the paper industry, Becky will be responsible for developing strong relationships with our customers in the region and introducing new, innovative products to the businesses we work with.

As an account manager, she will be on hand to support our customers’ needs and assist them with queries on pricing, products and training.


How Customers Will Benefit From The New External Account Manager

Becky is motivated, results driven and is looking forward to working within our forward-thinking company.

She said: “William Smith Group 1832 has a fantastic reputation and I’m thrilled to be working for the business.

“My role will see me managing accounts and maintaining relationships. I’ll also be on hand to help with any issues customers may face.

“I’m here to support my customers and I’m dedicated to assisting them in any way I can.”

To further cement our commitment to ensuring our customers always have access to a point of contact, should they have any questions, Becky will work with Internal Account Manager, Mikaela Summers, who will be available when Becky is otherwise engaged.


We wanted to get to know Becky a little bit better, so we asked her…


What do you like to do in your spare time?

I have quite an active social life! I go horse riding, swimming and spending time with my friends.


Tell us an interesting fact about yourself.

I swam with stingrays in open water! Luckily, I returned to tell the tale.


What is your greatest personal achievement to date?

I completed the Bath Marathon in aid of Cancer Research.

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